Analysis phase

First of all, a thorough research of demand is carried out. Secondly, we create a catalogue of requirements by working together with the client. Following this, GoNamic GmbH & Co. KG develops a catalogue containing products and services individually designed for each customer.

Service Level Agreements are defined and documented for standardised procedures. The aim of working together is the objective analysis of additional benefits to the customer. The perfect level of the partners operating schedule in relation to quality as well as quantity, is determined by including economic and organisation factors.

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